Amazon seller suspension appeal service
A case specific Plan of Action, built by the specialist on our panel assigned to your case. Every case is reviewed by a person before anything is written.
What we handle.
If Amazon issued the notice, there is a good chance the team has appealed that exact violation type before.
Inauthentic and counterfeit complaints
Buyer complaints and brand reports claiming a product is not genuine.
Intellectual property complaints
Trademark, copyright, and patent complaints filed against a listing or account.
Performance metric suspensions
Order Defect Rate, Late Shipment Rate, and Valid Tracking Rate deactivations.
Related account suspensions
Accounts linked or flagged as related to another seller account.
Listing and category violations
Restricted category approvals and listing policy violations.
Review manipulation suspicions
Cases flagged for suspected manipulation of product reviews or ratings.
Dropshipping policy violations
Seller of record and supplier documentation issues under Amazon's dropshipping policy.
Used sold as new complaints
Condition complaints and disputes over item condition claims.
How a case is handled.
The same four step process behind every case, regardless of suspension type.
Review the notice and find the root cause
The suspension notice is read closely to identify the actual violation type, not just the category Amazon labeled it.
Cross reference current policy
The case is checked against Amazon's current policy requirements for that violation type, since policy language changes.
Draft a case specific Plan of Action
The root cause, the corrective action already taken, and the preventive measures going forward are named specifically, not templated.
Check the draft before submission
The draft is checked for generic language, vague claims, and missing specifics before it goes anywhere near Amazon.
Recognize your notice?
Paste it into the free scanner below and see the violation type and evidence checklist before you talk to anyone. Or scroll straight to the cost question if that is what you are here for.
Free case scan
Understand your case.
Paste your suspension notice below, or upload it. The system reads it the way a specialist does and tells you what Amazon is actually enforcing.
Your case type, evidence checklist, and next steps will appear here once you analyze your notice.
Reading your notice.
What your appeal will need
Why this case is hard to win alone
Want a specialist to take it from here
The form below already has what was just found. Add anything else and send it, nothing to retype.
Straight answers.
Do you guarantee reinstatement?
No one can, and anyone who promises it is not being honest with you. The work is to identify the real root cause, write the plan of action Amazon actually wants to see, and guide it through.
What does the service cost?
Reviewing a case costs nothing, and pricing is not published because it depends on case complexity. Pricing is discussed only after the case is reviewed. See what the market typically charges for context before that conversation.
How fast can a suspended account come back?
It depends on the suspension type and how Amazon responds. Once a case is reviewed, a realistic timeline for that specific situation is given upfront.
Is Appeal Edge affiliated with Amazon?
No. Appeal Edge is an independent consultancy, not affiliated with, endorsed by, or sponsored by Amazon, and works for sellers, not for Amazon.
Who actually works on a case?
A specialist from the Appeal Edge panel. Every case is reviewed and assigned to whoever fits it, and that same specialist stays in direct contact with you throughout.
Related services.
Talk to a specialist
Send the notice. Get a straight read back.
No charge to review, no obligation to hire anyone after. You will know what the notice actually requires before you decide anything.
Confidential. No charge to review. No obligation.